Our OxiBet Responsible Gaming

At OxiBet, we believe that entertainment should always stay fun. Our platform is built around the idea that gaming is a leisure activity, not a way to earn money or solve financial problems. Here at Oxi Bet, we take the wellbeing of every player seriously, and this page explains the tools, policies, and support options we provide to help you stay in control while enjoying our 3,000+ games.

We at OxiBet want every visit to our casino to be a positive one. Whether you're spinning our slots, playing live dealer tables, or placing a sports wager, we encourage you to treat your time with us as entertainment first. Our Oxi Bet team has put together a range of responsible gambling measures designed to give you full control over your account, your spending, and your playing time.

Our Commitment to Safer Play

Our OxiBet platform operates under a licence issued in Anjouan, Union of Comoros (licence No. ALSI-202411070-FI2), and we follow the responsible gambling obligations attached to that licence. We only accept players who meet the legal age requirement in their jurisdiction, and we actively restrict access from regions where online gambling is prohibited or where our services are not permitted. Our Oxi Bet compliance team regularly reviews our policies to make sure they reflect best practice across the industry.

Gambling should never interfere with your relationships, your job, your finances, or your mental health. If you notice that gaming is starting to take priority over these areas of your life, we strongly encourage you to use the tools described below or to reach out to our support team for guidance.

Tools We Offer to Help You Stay in Control

We at Oxi Bet provide several account-level features that let you manage how you play. These tools are available through your account settings, and our support team can help you activate them if you're not sure where to find them.

  • Deposit Limits – Set daily, weekly, or monthly caps on how much you can deposit into your OxiBet wallet.
  • Loss Limits – Define a maximum amount you're willing to lose over a chosen period.
  • Wagering Limits – Control the total amount you can stake across our games.
  • Session Reminders – Receive notifications about how long you've been playing.
  • Cool-Off Periods – Temporarily pause your account for a short break, typically ranging from 24 hours to several weeks.
  • Self-Exclusion – Close your Oxi Bet account for a longer period or permanently if you feel it's necessary.

Our Oxi Bet platform processes these requests promptly. For self-exclusion specifically, we ask that requests come by email from your registered address, and we guarantee the exclusion takes effect within 24 hours. During this period, our team disables promotional communications, and the account cannot be reopened before the agreed timeframe expires, regardless of later requests.

How to Set a Deposit Limit

Adjusting your limits with OxiBet is straightforward. Follow these steps:

  1. Log in to your Oxi Bet account.
  2. Go to your account settings or the Responsible Gaming section.
  3. Select "Deposit Limits" or the relevant tool.
  4. Choose your preferred amount and time period (daily, weekly, or monthly).
  5. Confirm the change.

Please note that increasing a limit may require a waiting period before it takes effect, while decreasing a limit is usually applied immediately. Our Oxi Bet support agents are available around the clock if you need help completing this process.

Recognizing the Signs of Problem Gambling

We want our players to be able to recognize early warning signs before gambling becomes a problem. At OxiBet, we encourage you to reflect honestly on your habits. Some signs to watch for include:

  • Spending more time or money than you originally planned
  • Chasing losses with bigger bets
  • Borrowing money to fund your gaming activity
  • Neglecting work, school, or family responsibilities because of gaming
  • Feeling anxious, irritable, or restless when you try to stop playing
  • Hiding your gambling activity from friends or family

If any of these points sound familiar, we at Oxi Bet encourage you to take action early. Reaching out for support isn't a sign of weakness — it's a responsible step that our entire team fully supports.

Our Partnerships and External Support

While our OxiBet platform provides internal tools, we also recognize the value of independent, professional organizations that specialize in gambling support. We encourage players who feel they need additional help to contact one of the following resources:

OrganizationService
GamCareFree support, advice, and counselling for anyone affected by gambling harm
BeGambleAwareInformation, advice, and support tools for safer gambling
Gamblers AnonymousPeer support groups for people recovering from problem gambling
GameStop / GambanSoftware tools that block access to gambling websites across devices

These organizations operate independently from Oxi Bet, and we recommend contacting them directly for confidential, professional guidance. Our own support team at OxiBet can point you toward these resources if you're unsure where to start.

Protecting Minors

Our Oxi Bet platform is strictly for adults who meet the legal gambling age in their country of residence. We do not permit anyone under this age to register or deposit with us. We recommend that account holders use parental control software on any shared device to prevent minors from accessing our site. Tools such as Net Nanny, CYBERsitter, and similar software can help keep gaming platforms, including OxiBet, away from children and teenagers.

Account Verification and Responsible Play

As part of our commitment to safer gambling, we at Oxi Bet verify every account before processing withdrawals. This Know Your Customer (KYC) process may include a verification phone call, and it helps us confirm that players are of legal age, are depositing from accounts in their own name, and are playing within a secure, monitored environment. We believe this extra layer of diligence supports both security and responsible play across our OxiBet community. Getting started is easy with the quick OxiBet login process, which includes these verification steps to keep your account safe.

Setting a Personal Budget

We encourage every player at OxiBet to treat their gaming budget the way they would treat any other entertainment expense. Before you start playing, decide on an amount you're comfortable losing, and stick to it. Our Oxi Bet deposit limit tools can help enforce this budget automatically, removing the temptation to deposit beyond what you originally planned. When using our OxiBet bonus offers, remember to always check the wagering requirements and factor them into your personal budget.

We also suggest avoiding gambling when you're stressed, upset, or under the influence of alcohol or medication, as these states can affect judgment and lead to decisions you might later regret. Our OxiBet platform is here for entertainment during your free time, not as an escape from difficult emotions.

Reaching Our Support Team

If you ever want to discuss your account, adjust your limits, or request a break from gaming, our Oxi Bet support team is available every day of the week. We've listed our contact options below:

  • Live Chat: Available 24/7 directly on the OxiBet website
  • Email: [email protected]
  • FAQ: Detailed answers available on our Help pages
  • Self-Exclusion Requests: Send an email from your registered address for processing within 24 hours

Our Oxi Bet agents are trained to handle these requests with discretion and care. You don't need to explain your reasons in detail — we simply ask you to let us know what you need, and our team will take care of the rest.

FAQ

How do I set a deposit limit on my OxiBet account?

You can set a deposit limit by logging into your account, navigating to the Responsible Gaming section, and selecting your preferred daily, weekly, or monthly cap. Our Oxi Bet support team can also assist you with this process via live chat.

Can I self-exclude from OxiBet permanently?

Yes. Send a self-exclusion request by email from your registered address, and our Oxi Bet team will process it within 24 hours. Permanent exclusion means the account cannot be reopened.

Does Oxi Bet verify the age of its players?

Yes, our OxiBet platform only accepts players who meet the legal gambling age in their jurisdiction, and our KYC process confirms this before any withdrawal is processed.

What should I do if gambling is affecting my daily life?

We recommend using our Oxi Bet self-exclusion or cool-off tools immediately, and reaching out to independent organizations such as GamCare or Gamblers Anonymous for additional support.

Are there tools to limit how much time I spend playing?

Yes, OxiBet offers session reminders and time-tracking notifications so you can monitor and control how long you spend gaming on our platform.

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