OxiBet Terms and Conditions

Welcome to Oxibet Casino. These Terms and Conditions govern your access to and use of our website, oxibet.com, and all games, bonuses and services we provide. By creating an account with us, you confirm that you have read, understood and accepted these terms in full. If you do not agree with any part of this document, you must not use our platform.

Who We Are

At Oxibet, we are operated by Green Web Design and Development Ltd, registration number 000044773, registered at Sea Urchin Street, San Pedro, Ambergris Caye, Belize. We hold a licence issued in Anjouan, Union of Comoros, licence No. ALSI-202411070-FI2, type b2c, issued 22.11.2024 and expiring 21.11.2026. This licence covers six domains, including oxibet.com, qqbet.net, betveo.com, betwix.com, gluck.bet and orbibet.com. Our operations are governed by the law of Anjouan, and any unresolved complaints are escalated to Gaming Services Provider N.V. Our casino was established and launched its services to players across Canada, offering content in English and French (Canada localization).

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register an OxiBet account. We do not accept players from a long list of restricted countries, including Germany, Australia, Austria, Spain, the Netherlands, Belgium, France, the United Kingdom, the USA and its overseas territories, Ukraine, Poland, and many others listed in our full compliance documentation. Bonus offers are additionally unavailable to residents of Poland, Sweden and Finland, while no-deposit offers, including free spins, are excluded for approximately 100 further countries. We reserve the right to verify your location at any time, and accounts found to be accessing our services from a restricted territory will be suspended pending investigation.

VPN and Location Masking

We do not permit the use of a VPN, proxy or any other service that disguises or manipulates your real location. If we detect such activity, we will suspend the account, void any affected wagers, and hold the balance pending verification of jurisdiction.

Account Registration and Verification

When you register at Oxibet Casino, you agree to provide accurate, current and complete information. We may request documentation at any stage to confirm your identity, age, payment method ownership or source of funds. No payouts are processed until your account has been fully verified, and we may conduct a verification phone call as part of our KYC procedures. We at OxiBet reserve the right to suspend or close any account where information provided is false, incomplete or suspected of fraud.

Deposits and Withdrawals

We display balances in CAD on the site, while our internal operating currency is EUR and our bonus and cashier documentation is drafted in USD. We accept Visa, Mastercard, Interac, bank transfer, and cryptocurrencies including Bitcoin, Ethereum, Tether and Ripple (XRP). The minimum deposit is 20 (10 USDT for crypto), and deposits must originate from an account, card or wallet held in your own name. Third-party deposits will be returned to their source at the sender's cost.

We require withdrawals to return to the original deposit method wherever possible.
The minimum withdrawal is 50 per transaction, except when closing your account, when your full balance may be withdrawn.
Our withdrawal limits are 1,800 per day, 3,000 per week and 12,000 per month, subject to adjustment at our discretion by VIP level.
Wins above 15,000 may be paid in monthly instalments of up to 15,000 each.
Maximum payout per round or bonus sequence is CAD 700,000 for select providers, with progressive jackpots capped at CAD 500,000.

Pending time before a withdrawal is processed may take up to 24 hours, and deposited funds must be wagered at least once before any payout is approved. We charge an administration fee of 50 on any chargeback, denial or reversal of a payment, and dormant accounts with a positive balance incur a charge of 5 per month starting from the twelfth month of inactivity.

Our Games and Providers

Our OxiBet casino library features more than 3,000 games sourced from Pragmatic Play, NetEnt, Play n GO, Big Time Gaming, Nolimit, Sneaky Slots, Hacksaw Gaming, Yggdrasil, Playson, BGaming, 3 Oaks and InOut, along with live dealer titles from Evolution and Pragmatic Play Live. Categories on our Oxibet platform include Top Slots, Top Live Casino, Megaways, Roulette, Blackjack, Baccarat, Poker, Table Games, Sports and Predictions. We offer progressive jackpot games, though these are excluded from bonus wagering contribution.

Bonuses and Promotions

At Oxibet, we offer a Welcome Bonus split into two packages across your first four deposits, selected in the Wallet before depositing. Our crypto package offers 500% up to 2,500 plus 300 free spins, while our fiat package offers 400% up to 1,500 plus 240 free spins. Wagering requirements are 40x the bonus for deposit bonuses, 35x for free-spin winnings, and 20x for sports bets, with a maximum conversion of 10x the bonus amount. We at OxiBet also run daily and weekly promotions, including Monday and Wednesday Free Spins, Tuesday and Sunday Crash Reloads, a Friday Reload, Saturday reloads, a High Roller Reload, Weekly Cashback, and a Birthday Bonus. All bonus terms, including minimum deposits and maximum bet limits while a bonus is active, are detailed on our Promotions page, and we reserve the right to amend or withdraw any offer at our discretion.

Oxibet Loyalty and VIP Program

Our Oxibet Loyalty Program consists of 26 levels across six tiers: Beginner, Bronze, Silver, Gold, Platinum and Diamond. You are automatically enrolled upon registration and earn 1 Loyalty Point for every unit wagered. We increase weekly cashback as you climb our ladder, and we credit level-up cash prizes directly to your real balance. Our VIP benefits, including a personal manager, higher withdrawal limits, and exclusive tournaments, unlock from the Gold tier onward.

Responsible Use of Our Services

You agree to use OxiBet responsibly and acknowledge that our games involve financial risk. We encourage you to set personal limits and to contact our support team if you require assistance. Self-exclusion requests may be made by e-mail from your registered address and will take effect within 24 hours.

Customer Support

We at OxiBet provide live chat support 24/7, along with e-mail assistance and comprehensive FAQ pages, in English and French. You may reach our team at [email protected]. We do not offer telephone support, although we may place a verification call as part of our KYC process.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. Continued use of our Oxibet platform after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of your rights and obligations.